Cloud PBX

You might also see this referred to as a Hosted PBX, Virtual PBX or IP PBX. No matter which term you heard, if you want a flexible business phone system try Samo Al Atheer Cloud PBX. It is easy to use, cost-effective, reliable and scalable.

Easy-to-use PBX Platform

Launch your company's cloud-hosted PBX in minutes and manage your phone system from an intuitive interface.

Built-In Global Voice

Manage phone numbers across 170+ countries and assign local caller ID during outbound calls in 80+ countries. Users can make calls from a lightweight webphone or mobile dialer.

Affordable PBX Pricing

No setup or minimum contracts.

Why do companies use Cloud PBX?

Here are some of the main reasons companies switch to Cloud PBX.

Cost efficiencies

The relatively low cost of cloud PBX is often the most attractive feature for businesses. You pay monthly for the number of seats actually needed for the business, which can be substantially cheaper over the long run. No CapEx involved. Only OpEx.

Future-proofing

Cloud PBX systems combine the best of traditional phone services with a diverse range of integrations with your other tools and software. This means that your cloud PBX is scalable, and that it can flex and adjust to your business needs as they evolve—effectively future-proofing your company.

Mobility

Today’s workforce is a mobile one. More people are working remotely and working on the go. Cloud PBX makes it easy to work from any device and from anywhere in the world. Who says work has to be confined to the office or your desk?

Scalability

Easily provision—and deprovision—users with Samo Al Atheer Cloud PBX. The cloud has an expandable amount of storage available, so there’s no limit to the number of users you can add to your system. User provisioning is quick and easy. You can set up a new hire almost instantly and manage your virtual phone numbers on your own and without hiring IT help:

Get sudden burst of business? Maybe your company is moving from a few dozen calls a day to several hundred? A traditional phone system has limits on the number of calls you can handle. With a cloud PBX, this restriction is eliminated. Cloud PBX can handle any change in your business with ease, so you can focus on your customers and not “how many things my phone system has.”

Flexibility

With a VoIP phone system, you can access all of its functionality over the Internet. Specifically with Samo Al Atheer Cloud PBX, you can also communicate with customers, prospects, and teammates across any device including iOS, Mac, PC, and Android. (And did we mention it’s browser-based too? You can not only join calls, but also host calls and get full functionality for all your online meetings—from a web browser.)

Real-time transcriptions

Call transcriptions can be a life-saver. Not only do they help you make sure crucial details aren’t missed and free your agents from having to frantically take notes during calls, they also provide you with an accurate record of what’s been said on all calls. If any legal or compliance issues ever come up, you’ll want to have these transcripts.
Another reason a cloud PBX is more flexible is because it’s able to integrate with other applications and services—an invaluable feature and benefit to working “in the cloud.”

Integrations

Samo Al Atheer Cloud PBX integrates with popular business apps including Salesforce, Zendesk, Zoho CRM, Clio, OneLogin, Front, Kustomer, Intercom, Miro, HubSpot, Slack, Microsoft 365, and Google Workspace… Just to name a few.

These should be easy to set up and customizable for your offices/locations/branches, users, and contact centers.

Features of Cloud PBX

Cloud PBX is heavily packed with features that will streamline your business communications in the best possible way. From enhancing the quality of connectivity to improving the business reputations, we have developed a number of features for all to serve you with the par excellence solutions. Have a glance at the feature list below and realize why opting for Cloud PBX can take your business to whole new level…

Call Conferencing

Get a fast, flexible, secured and quality solution to connect any number of team members on the same voice call anywhere, anytime.

Call Forwarding

Get a handy feature to manage business calls easily. Build up client loyalty using ACD capabilities to forward the calls to office extension, Skype or personal mobile.

Call Hunting

Find-me/Follow-me enabled service calls up all group members in one go or you can set up sequential based calling until the call gets answered.

Virtual Receptionist

A full-time receptionist is no longer needed. With Virtual Receptionist feature you can integrate a consistent automated voice for your brand and never miss a lead.

Call Recording

Ensure you never miss out critical information of any business call. All calls are automatically recorded and stored on the secure cloud for later needs.

Call Routing

Multiply profits rapidly with intelligent call routing. You can customize routing patterns based on various factors to ensure every call reaches the right destination.

Music On Hold

Build up a corporate professional image. You can customize on-hold music as next campaign theme or brand’s tone to use it as lead building opportunity.

Call Transfer

Deliver the best solutions to all your callers. With call transfers feature, you can easily transfer ongoing call to other department/agent.